Dr Louise Mahler

We all know the children's game: Scissors, paper, rock. Scissors beats paper. Paper beats rock.

Similarly, in communication, face-to-face beats virtual and virtual beats telephone.
The science proves it. We stuck in a world without touch between strangers and with lockdowns, many appear to be suffering emotionally from the separation.

This has led to what Medical facilities, like the Department of Psychiatry and Behavioural Sciences at the University of California, San Francisco and the Texas Medical Center call touch starvation, sometimes known as skin hunger or touch deprivation.

And we touch with our voice. Voice is simply vibrations of air that caress the listener around us. Let’s leave zoom behind/ Let’s touch and speak and truely rebuild the trust we are loosing without our bodies and voices. Let’s bring YOU back into the room.

Authenticity and trust are now inescapable. People demand them from financial institutions. From leaders. From everyday brands. They are fundamental to success.

Technology is helping, but also hindering. There is no replacement for interpersonal excellence.

In this presentation, Dr Mahler presents practical skills for building credence and restoring the building blocks of trust.

Leaders must inspire and engage. That task is more complex than it has even been, a combination of interpersonal skills and the power to navigate today’s communications ably.

Dr Mahler investigates the roles of body language, vocal psychology and patterns of conversation that control presence and influence. Her insight and experience will change the way you think, act and speak to achieve respect and authority.